With 9 years' experience in the Hospitality industry Nadia joined the Luton team as an Administrator for Sales and Property Management. Nadia quickly developed a passion for the real estate industry and moved into the role of Office Manager at the Luton Weston Creek office. Focused on furthering her career in Real Estate Nadia decided to join the Luton Property Management team as Property Management Administrator and was presented with the offer to manage her own portfolio not long after. Naturally she jumped at this opportunity. Proving herself to be an outstanding Property Manager with exceptional attention to detail and care for both property owners and tenants Nadia was offered the position of Senior Property Manager. Nadia sets very high standards when it comes to customer care and from experience in her role as Office Manager and being a Landlord herself she knows the importance that good communication plays between Property Manager, Landlord and Tenant. She is considered to be a highly organised, dedicated and loyal worker with strong administrative skills and has a reputation for "getting the job done without delay". She will always do her best to secure a positive result for all her clients. Achievements: Luton Awards - Growth and Encouragement 2011 Luton Awards - Support Person 2011 Luton Awards - Above and Beyond 2011 Luton Awards - Office Manager of the Year 2012 Luton Awards - Support Person 2012 Luton Awards - Property Management Special Acknowledgement 2014 Luton Awards - Weston Creek Team Member of the Year 2015 Luton Awards - Property Management Excellence 2017 Luton Awards - Property Management Excellence 2018
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Nadia Lourens is a fantastic property manager. Her professionalism is second to none, her understanding and responsiveness of both tenant and landlord needs are outstanding. We have rented through many agencies and Luton at Weston in particular Nadia, are the best we have had and would choose them first every time from now on.
Nadia is an outstanding property agent. Responsive, thoughtful & professional to us as owners and to tenants. Have recommended her to others and will do so again.
Nadia and Airlie have provided an excellent service to my friends and myself. I have been renting with them since more than one year now. They have been highly responsive to our concerns. More than happy for anyone to contact me and have a word about Luton and its services.
We have been very fortunate to have had Nadia Lourens managing our property for the last year or so. She is highly efficient, competent and always get things done promptly. Keep up the great work Nadia!
In all my dealings with Nadia and the Luton Weston Creek team I am nothing but impressed. What I appreciate the most is that I never need to talk to Nadia unless it’s a new listing or lease renewal. I have absolute faith in Nadia and trust her implicitly.
-From an owner
I must say that Nadia Lourens was very prompt and professional in her discussions with me. She was very welcoming to everyone who came to the inspection and took the time to answer any questions which was fantastic.
-From a tenant