Enthusiastic, motivated and determined to achieve excellence in all that she does; Our clients have described Melissa as methodical, down to earth, client focused and beyond impressive when it comes to anything customer service. Melissa joined Luton Properties in April 2018 as an administration support officer and not long after progressed into Sales in 2019 within an award winning team, initially as a sales associate where she obtained a great knowledge of the selling and buying process. Her passion for real estate and customer satisfaction drove her into a new level of outstanding service. Melissa believes preparation is key when running a successful team and selling any home. "If you fail to prepare, you prepare to fail. The delivery of any successful campaign is in the preparation you do before you start”, this is something Melissa does exceptionally well in everything she does.
Good outcome for a nice home. The first open house was scheduled for a Wednesday evening followed by the next two Saturdays. We received an acceptable offer that was well above our minimum on the second Saturday. We highly recommend Michael and Melissa for their professional marketing of our home and achieving an excellent outcome.
-Peter & Jan
Exceptional Service!!!! We felt well informed at every stage of the process and knew our home was in good hands. They showed great passion and respect at all times and we have no hesitation in recommending Michael and Mel to anyone selling their home.
-Lisa & Dan