Jess’ childhood and schooling commenced in country Victoria before venturing to the big city – Melbourne, where she spent 10 years working in residential and commercial real estate. Her journey through real estate, love of meeting new people and working in a client service-based industry are complementary. Property management is a perfect opportunity for Jess to utilise all her competences to create a positive lasting impression on people she interacts with.
Jess comes from a background in real estate with her dad owning an agency in country Victoria, where she got her start and developed her passion. Her knowledge and experience in property management makes her a valued member of the team and provides significant strength to the already successful department. Jess likes to leave all clients happy and satisfied with the service, support, and resolutions she provides. She is excited to take on this new and exciting role where she can grow with the team and mesh with the Luton family. Jess is determined to grow her career in the real estate/property industry and believes there’s no better place in Canberra to do that than at Luton Properties.
Jess enjoys hobbies and interests outside of work which include walking her Bernese Mountain dog Minnie, Pilates, spending time with her daughter and watching her husband play football (go Ainslie).
Jess took over our rental property that had a challenging tenant and a set of circumstances that, although had nothing to do with her, were not ideal. She was amazing in helping us get a resolution and did so in a friendly and professional manner. In many ways a true test of a real estate agent is when things go wrong, and she handled the issues with great communication, professionalism and honesty. I would not hesitate to recommend her to anyone needing an agent that as well as providing great service, provides peace of mind.
I recently worked with Jessica, Jade, and Sheree from Luton Properties Gungahlin to manage the end-of-lease and re-let process for my investment property. I have been extremely impressed by the professionalism, communication skills, and customer service of the entire team. Throughout the shortlisting, tenant selection, and reference check process, the team provided timely updates and responses. I appreciate their hard work and dedication to ensuring a smooth transition.
Hardworking friendly staff at Luton. Special thanks to Jade, Sheree and Jess for taking care of the property you are amazing! Thanks again. Keep up the great work.
Jess is by far the best property manager I have ever had. She has excellent communication, always actions requests quickly, and is super helpful when we have any questions. She is a real gem and makes the renting experience feel seamless! We really appreciate the service she provides through Luton.
I recently finished my tenancy with Luton Gungahlin after 2 years at 2x separate properties. My experience with Sheree, Jess and Jade across both properties from inspections to maintenance requests has been amazing. They helped me find a new place to live when my previous owner wanted to sell and were understanding as I navigated serious family events leading to my recent vacancy. Their communication is clear and down to earth and I would happily rent through Luton Gungahlin again based on my experience as a tenant. 😊
Amazing service from a lovely group of people. First agency that we are renting from that actually cares about the tenants and they make sure that we are looked after as well. They are always happy to answer any questions and delivers service with a smile. Thank you once again for all your help. Jessica and Jade, you ladies are amazing!
Thank you to Jess and Jade who were very accommodating with my interstate move to ACT. For the period of my lease with Luton, the team have been friendly and efficient.